Terms of Use

1. License grant and scope

1. Subject to your compliance with these Terms and timely payment of applicable fees, Company grants you a personal, revocable, non-exclusive, non-transferable, non-sublicensable, limited license to access and use the Software for your own internal, non-commercial job-search and professional development purposes during the subscription term.
2. This license does not transfer any ownership interest in the Software or any intellectual property rights therein; all rights not expressly granted are reserved by Company.

2. Permitted and prohibited use

1. You may use the Software only as intended and documented by Company, including generating resumes, cover letters, conducting mock interviews, and optimizing professional profiles.
2. You shall not, and shall not permit any third party to: copy, modify, translate, adapt, or create derivative works of the Software; reverse engineer, decompile, disassemble, or otherwise attempt to derive source code except to the extent such restriction is prohibited by law; remove or alter proprietary notices; access the Software to build a competing product or service; use any automated means to scrape or harvest data; or use the Software in any unlawful, infringing, or harmful manner.

3. Accounts, eligibility, and security

1. You must be at least the age of majority in your jurisdiction and capable of forming a binding contract to use the Software.
2. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account; notify Company immediately of any unauthorized use or security incident.

4. Subscription, fees, and taxes

1. Access to certain features may require a paid subscription, billed in advance per the pricing displayed at checkout or within your account.
2. Fees are non-refundable except as expressly stated by Company or required by applicable law, and you authorize Company or its payment processor to charge your selected payment method for recurring subscription fees and applicable taxes until cancellation.
3. Subscriptions renew automatically at the end of each billing period unless you cancel before renewal. You can cancel at any time from your account settings in the dashboard.
4. Upon cancellation, your subscription is terminated immediately and your account is downgraded to the Free plan. You will lose access to premium features at the time of cancellation.
5. We do not provide refunds or credits for partial billing periods, unused services, or downgrades, except where required by applicable law (including non-waivable consumer rights).

5. Third-party services and AI providers

1. The Software may integrate third-party services (e.g., AI models, voice services, analytics, or payment processors); your use of such services may be subject to those third parties’ terms.
2. Company is not responsible for third-party services and disclaims any liability arising from their acts or omissions.

6. User content and responsibility

1. You may submit information, resumes, transcripts, prompts, voice or text responses, and other materials (‘User Content’); you represent you have all rights necessary to submit such User Content and that it does not infringe or violate any rights or laws.
2. You grant Company a worldwide, non-exclusive, royalty-free license to host, process, and use User Content solely to provide and improve the Software, subject to the Privacy Policy.

7. Data processing and privacy

1. Company collects and processes personal data in accordance with its Privacy Policy, which explains what data is collected, how it is used, and with whom it may be shared.
2. By using the Software, you consent to such processing and acknowledge that certain features may require transferring data to service providers in other jurisdictions as permitted by law.

8. Intellectual property

1. The Software, including all code, models, algorithms, voice assets, templates, designs, trademarks, and documentation, is owned by Company or its licensors and is protected by intellectual property and other laws.
2. No rights are granted by implication, estoppel, or otherwise beyond those expressly stated in these Terms.

9. Updates, changes, and availability

1. Company may from time to time provide patches, updates, or upgrades that may change or discontinue features or functionality, and you consent to such updates.
2. The Software may be unavailable from time to time due to maintenance or events beyond Company’s reasonable control.

10. Support

1. Company may offer self-serve resources or email support at elevate.official.ai@gmail.com, and support scope may vary by plan; Company does not guarantee any particular response time unless otherwise agreed in writing.

11. Disclaimers

1. THE SOFTWARE IS PROVIDED ‘AS IS’ AND ‘AS AVAILABLE,’ AND COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
2. Company does not warrant that the Software will be error-free, uninterrupted, or produce any particular employment outcome, interview result, or job offer.

12. Limitation of liability

1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SOFTWARE.
2. COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO COMPANY FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

13. Indemnification

1. You agree to defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your User Content, your use of the Software in violation of these Terms, or your violation of applicable law or third-party rights.

14. Term and termination

1. These Terms are effective upon your acceptance and continue until terminated as provided herein.
2. Company may suspend or terminate your license or account immediately upon notice if you violate these Terms, fail to pay fees when due, or if required by law; upon termination, your rights to use the Software cease and you must stop all use.

15. Export and sanctions compliance

1. You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to embargoes or sanctions and that you will not use the Software in violation of export control or sanctions laws.

16. Consumer rights

1. If you are a consumer in a jurisdiction that provides mandatory statutory rights, nothing in these Terms is intended to limit such non-waivable rights.

17. Changes to these Terms

1. Company may modify these Terms from time to time, and will post the updated version with a revised ‘Effective Date’; material changes will be notified through the Software or by email where required by law.
2. Continued use of the Software after the Effective Date of changes constitutes acceptance of the updated Terms.

18. Governing law and venue

1. These Terms are governed by the laws of Sweden, without regard to conflict of laws rules. Any disputes arising hereunder shall be brought exclusively in the courts located in Stockholm, Sweden, and you consent to such jurisdiction and venue.

19. Severability and waiver

1. If any provision of these Terms is held unenforceable, it shall be enforced to the maximum extent permissible and the remainder shall remain in full force and effect, and no waiver of any provision shall be deemed a further or continuing waiver.

20. Entire agreement

1. These Terms, together with any referenced documents (including the Privacy Policy and, if applicable, the Terms of Service), constitutes the entire agreement between you and Company regarding the Software and supersedes all prior or contemporaneous understandings.

21. Contact

1. For questions about these Terms, contact elevate.official.ai@gmail.com.